FAQ

How can I prolong / renew a team safe subscription?

Questions about team safes

To renew / prolong one of your existing team safes, simply follow these steps:

In the new web interface (HTML5-based):
This feature is currently not available for the new HMTL5 web interface. To use it, please log yourself in to the classic web interface here.

In the classic SecureSafe web interface (flash-based):

  1. Log in to your SecureSafe from your Mac/PC.
  2. Go to the team safe, which you would like to prolong / renew.
  3. Click the “Settings” tab in the lower left hand corner.
  4. Choose “Profile & subscription” in the options menu appearing directly under the “Settings” tab.
  5. Now click the “Prolong subscription” button in the center of your screen.
  6. A new window will appear. From here you can choose the number of months you would like to prolong your subscription.
  7. Choose your preferred currency in the drop down menu “Total price”.
  8. Click “Go to payment“.
  9. You will be redirected to our payment system and can complete the purchase.

If you would like to upgrade your shared storage quota, please contact us at sales@dswiss.com and we’ll be happy to help you.