FAQ

How can I prolong / renew a team safe subscription?

Questions about team safes

To renew / prolong one of your existing team safes, simply follow these steps:

  • Log in to your SecureSafe from your Mac/PC.
  • Select the dropdown menu in the upper left-hand corner and choose the team safe you want to upgrade or renew.
  • Go to “Settings”, then choose “Upgrade/Renew”.
  • Adjust the subscription duration as neeeded. The additional subscription will be added on top of already purchased subscription.
  • Select your preferred currency, then click “Continue”.
  • If you would like an invoice receipt, select “Yes”. Provide your company details in the form that appears, then click “Save”.
  • Choose your preferred payment method to be redirected to our payment system and complete your purchase.

If you would like to upgrade your shared storage quota, please contact us at sales@dswiss.com and we’ll be happy to help you.