FAQ


Making SecureSafe work with Apple Silicon (M1) Macs


General questions

Here is how to install SecureSafe on a Mac running on the latest Apple Silicon M1 chip.

In November 2020, Apple introduced the new M1 Chip architecture, in which apps that rely on virtualization cannot be run. The SecureSafe Desktop App runs a virtual File System when in encrypted mode. Another prominent example of an app that uses a virtual File System is Parallels Desktop.

This is the reason SecureSafe uses FUSE, which is a system extension developed by a third-party developer named Benjamin Fleischer. There is still a bug, however, yet to be fixed by Apple, which can prevent the execution of third-party kernel extensions. Based on information provided by FUSE developer Benjamin Fleischer, this should change in the future. In the meantime, for those who run an M1 Mac, we have explained the workaround below. Follow these instructions and you will have no trouble using your favorite App on an M1 Mac.




Step 1: Download macFUSE from here.

Please verify the integrity of the downloaded file with the following checksums:


sha256: 3cb6a49406fd036c50ef1b4ad717a377f4dcf182811bde172d69f1c289791085 macfuse-4.1.0.dmg
sha1: 786ffd74d28d2c1098182c1baaf7dab752bf7432 macfuse-4.1.0.dmg
md5: 54aa3293eed9215afb2f424edea0af86 macfuse-4.1.0.dmg


Download macFUSE <br>




Step 2: Open the dmg and start the macFUSE installer.


Open the dmg and start the macFUSE installer.




Step 3: Allow the package to be run.


Allow the package to be run




Step 4: Run the installer and allow the wizard procedure.


Run the installer and allow the wizard procedure<br>




Step 5: When prompted, indicate your account username and password.


When prompted, indicate your account username and password ​




Step 6: Complete the installation by opening your security and privacy system preferences.


Complete the installation by opening your security and privacy system preferences. ​




Step 7: Go to System Preferences > Security & Privacy.


Go to System Preferences, Security and Privacy ​




Step 8: Click the padlock icon to make changes.Hit the “Enable System extension” button.


Click the padlock icon to make changes, hit the Enable System extension button ​




Step 9: Click on the shutdown button to restart your mac.


Click on the shutdown button to restart your mac ​




Step 10: Restart your Mac with reduced security. After the chime, press and hold the power button until you see the startup options. The startup options will then appear. Use “reduced security”. Go to Utilities > Startup Security Utility and select “Reduced Security”. Activate both checkboxes and hit OK. Select an admin user and click Next; then type in the password when requested.

Select an admin user and click Next; then type in the password when requested.


Restart your Mac with reduced security<br>




Step 11: Select the hard drive you wish to reboot.


Select the hard drive you wish to reboot<br>




Step 12: Select “Reduced Security” and check the first option.


Select Reduced Security and check the first option. <br>



Step 13: Type in your password.


Type in your password<br>




Step 14: Shut down and restart your mac.


Shut down and restart your mac<br>




Step 15: After restarting from recovery mode, open the system preferences and go to “Security & Privacy.


After restarting from recovery mode, open the system preferences and go to Security and Privacy




Step 16: Click the padlock symbol and hit the “Allow” Button.


Click the padlock symbol and hit the Allow Button.



Step 17: You will be asked to restart your mac one more time. Hit the restart button.


You will be asked to restart your mac one more time. Hit the restart button.




Last Step: Start using SecureSafe Desktop App.

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