FAQ

Questions about data inheritance

What is data inheritance?

Data inheritance is a built-in SecureSafe feature that allows you to pass on important passwords and files to predefined beneficiaries (such as family members and life partners) in the case that you are involved in an emergency or in the event of unexpected fatality. The transfer will happen automatically and securely.


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Who are beneficiaries and what will they receive?

Beneficiaries are people you choose to define as such. Normally, beneficiares will be people from within your circle of loved ones but it can also include close business partners. A beneficiary can inherit any number of files and passwords from you. You alone decide which documents and passwords you would like to allocate to a given beneficiary. Data, which you do not allocate to anyone, will be securely deleted if data inheritance is carried out for your account.


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Who will activate data inheritance for my account?

You specify one or more people to be authorized activators, such as your life partner or close friends. Your chosen activators will be able to activate data inheritance by using a so-called activation code, which you need to print out from your SecureSafe account and give to them. You do not need a lawyer or other formalities for this process. Furthermore, you are protected against improper activation by the safeguarding delay.


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How are beneficiaries notified that they have inherited data?

When you set up data inheritance, you can decide how you wish your beneficiaries to be notified. Beneficiaries will either receive access codes for the files and passwords, which you have allocated to them, by means of a securely encrypted email or by registered mail sent to any destination worldwide through the Swiss postal service.


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Do I have to notify my beneficiaries that they will be receiving data from me in the future?

No, you do not have to inform the beneficiaries that they will be receiving data from you in the event of a fatal accident or emergency. You should, however, regularly check that you have entered the correct telephone numbers, email addresses and an updated place of residence for all your beneficiaries to ensure that they will indeed be informed of the inherited data if relevant.


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How does SecureSafe know when the data inheritance process should be started?

As an account owner, you chose one or more people, whom you trust to be your authorized activator(s). You need to hand over instructions and an activation code to each activator to make sure that he/she knows how to activate data inheritance correctly and according to your wishes. In the event that anything happens to you, your activator(s) will start the data inheritance process as agreed with you.

SecureSafe has set a fraud protection system in place, which will warn you that the data inheritance process has been started. This gives you a chance to react should the activation be against your wishes. Only if you do not react within a time interval specified by yourself, will the data inheritance process be finalized and your passwords / files transferred to your beneficiaries. Until this point, your beneficiaries are not notified nor does any data leave your account.


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What is the safeguarding delay time?

The safeguarding delay is a period of time, which serves to prevent data inheritance from being carried out against your wishes. As soon as one of your authorised activators activates data inheritance for your account, the safeguarding delay period starts running. During the safeguarding delay period, SecureSafe will contact you by email and SMS to make you aware of the activation of data inheritance for your account.

If the activation is happening against your will, you can simply log in to your SecureSafe account as usual to stop data inheritance from being carried out. You can define the safeguarding delay in your account. Choose between 5 minutes, 1 day, 3 days, 8 days, 15 days, 30 days, 90 days or 180 days.


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How can I stop the data inheritance process?

If data inheritance is activated for your account, we will notify you by email and SMS. If the activation has been made against your wishes, simply log in to your SecureSafe account to deactivate the process.

Remember that you need to deactivate data inheritance before the safeguarding delay period (chosen by you) has expired. If you deactivate data inheritance within this time frame, the confidentiality of your files and passwords is ensured. No data will have left your SecureSafe and none of your beneficiaries will have been notified.


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How do I set up data inheritance?

Follow the data inheritance setup wizard integrated in your SecureSafe. To do so follow these steps:

In the new BETA web interface (HTML5 based):
Data inheritance is currently not available for the new HMTL5 web interface but will be implemented as soon as possible. To use it, please log yourself in to the old web interface here.

In the old SecureSafe web interface (flash-based):

  1. Log in to your SecureSafe via your PC/Mac.
  2. Choose your private safe.
  3. Click the “data inheritance” tab in the lower left hand side corner of your screen.
  4. Click “setup wizard”.
  5. Follow the instructions to complete the necessary steps for the data inheritance setup.



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What is an activation code?

An activation code is a 36-digit code that can be used to activate the so-called Data Inheritance in your SecureSafe. The activation code can only be created from within your SecureSafe. You should only give this code to chosen individuals who you trust to carry out your wishes in terms of passing on your digital assets.


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