In today’s world, we use social media, emails, blogs and other cloud solutions on a daily basis. Whether consciously or unconsciously, we are building up a complex digital legacy through our use of various digital services over the years. For this reason, SecureSafe offers a special feature, which helps loved ones put the digital ghost of a deceased family member to rest – Data Inheritance.
Data Inheritance helps loved ones, who have lost a family member or a person close to them to manage important digital documents and login data, which belonged to the deceased. This way, the loved ones can delete or deactivate profiles of the departed from social media or other accounts.
Spouses or life partners may also inherit important information, which enable them to access bank accounts, insurance policies and other essential shared assets. This way a loved one wont be denied access to important economic or legal support while dealing with the loss of their husband or wife.
Furthermore, business partners make use of Data Inheritance in order to grant their professional partners access to sensitive documents or to pass on information about vital business processes, should something happen to them.
Any SecureSafe customer can activate Data Inheritance from their online account. The following overview shows how the Data Inheritance process is executed in the case of the passing away of a SecureSafe account owner.
Data Inheritance process
1. If a SecureSafe account owner (who has activated Data Inheritance) dies or is incapacitated, a multistep procedure follows in order to ensure the safe transfer of digital documents, files and passwords according to the wishes of the deceased.
2. The so-called Authorised Activator initiates the Data Inheritance process with the help of an activation code, which he or she has received from the account owner in the form of a PDF or printed piece of paper. This document includes a 36-digit code along with instructions on how to proceed. The Authorised Activator is a person deemed trustworthy and chosen by the deceased. Oftentimes this will be a family member, spouse or very close friend of the deceased.
3 Once the activation code has been used, the predefined safeguarding delay time starts running as a security measure. The safeguarding delay time is put in place to ensure that the activation of the Data Inheritance process is not happening against the will of the SecureSafe account owner. In this time period, which is defined by the account owner, SecureSafe sends emails and SMS messages to the account owner and informs him/her about the activation of Data Inheritance. If the activation of the Data Inheritance process is happening against the will of the account owner, he or she can simply log in to his/her account in order to stop the process.
4 Once the safeguarding delay period has expired, all predefined beneficiaries will receive an email/SMS message from SecureSafe. Here, they are informed that a loved one has passed on digital assets to them. In addition to instructions on how to proceed, the beneficiaries get a username along with a personal message from the former SecureSafe account owner – provided that he or she has written such a message. The beneficiaries also receive a personal and unique account password in a separate SMS message.
5. If a beneficiary follows the instructions provided and uses the delivered username and password to log himself / herself in to SecureSafe, he or she will have access to all the files and passwords that the deceased has assigned to him/her – only the files that the deceased assigned will be made available to a beneficiary.
6. At this point in the process, the original account of the deceased will be blocked and completely deleted a few days after. Thus, all data which the deceased did not assign to a specific beneficiary will completely disappear once the Data Inheritance has taken place.
Please be aware: if you would like to test Data Inheritance, we recommend that you create a free test account, which does not contain any important data. This will protect you from involuntarily blocking and deleting your SecureSafe account (see step 6 above).
You will find a step by step guide on how to set up Data Inheritance in your SecureSafe here. If you have any questions about Data Inheritance, send an email to email@example.com.