The data in the mountain

Whenever you store your files, photos, documents, or films in the SecureSafe, they make their way in encrypted form to our data centres, where they are secured multiple times. One of these data centres is located in a former military bunker in the Swiss mountains.

To ensure the greatest possible security against data loss, our clients' data is backed up three times, meaning that each file is stored in different locations at the same time. This procedure is known as redundancy. The first two copies of each file are used in the main data centres. Which file you access depends on which of the servers in the data centre are currently experiencing the most requests (traffic). The third copy of the file is stored as a backup at a "disaster recovery site". This data centre is located deep in the Swiss Alps and ensures maximum protection of the data in the event of a disaster, should the other data centres be destroyed, for example due to flooding, fire, accidents such as the explosion of a tanker next to the data centre, terrorist attacks, or acts of war.

The inconspicuous door in the mountain massif

The disaster recovery data centre is perfectly camouflaged, hidden behind thick rock walls. Even those standing right in front of it will never guess what is behind the small and inconspicuous entry door. Once you have found the entrance, you first need to pass through security doors weighing several tonnes, and then a series of narrow corridors and revolving doors until you finally reach the server rooms. Access is strictly regulated and always accompanied by security staff. The entire complex is under round-the-clock video surveillance, is equipped with additional sophisticated security mechanisms, and is set up for possible self-sufficiency.

Multiple data encryption

In addition to the best possible shielding from external influences, we also protect the data multiple times through encryption. The data centres are connected to each other via several underground, encrypted network connections. And each file itself is also additionally encrypted at SecureSafe. This "onion principle" means that the data remains protected at all times and only the SecureSafe user themselves can decrypt it by entering the login data. This also means that in the unrealistic event of the server being stolen, the data is unusable because it cannot be decrypted. Incidentally, the same applies to all of our company’s employees: the zero-knowledge architecture makes it technically impossible for us to decrypt and view the data.