FAQ
Questions about the mobile apps
Why has SecureSafe developed a function to scan and display vaccination certificates?
The feature has been designed with privacy and security in mind so that our users are able to access proof of their Covid-19 vaccination and present a vaccination certificate at any time. To verify your personal Covid-19 certificate, it is also necessary for you to present your identity card or passport.
How it works
Scan vaccination certificate
- Visit the login page of the mobile app and press the “Scan vaccination certificate” button.
- Scan your vaccination certificate, your negative test result or the proof that you have successfully overcome a previous infection with the mobile document scanner.
- Your proof has now been saved in the “Vaccine certificate” folder. You can now access your proof directly on the login page by pressing the “Show vaccination certificate” button.
Import digital vaccination certificate
- Log in to the SecureSafe mobile app.
- Go to Files --> Private SecureSafe.
- Click on the yellow plus (+) icon and select "New Folder".
- Name the folder as follows: vaccination certificates
- Save your digital vaccination certificate in this newly created folder. The document can then be accessed directly from the login page by pressing the “Show vaccination certificate” button.
If you would like to delete or replace your vaccination certificate, go to “Private safe --> vaccination certificates”, and delete the respective document.
The feature has been designed with privacy and security in mind so that our users are able to access proof of their Covid-19 vaccination and present a vaccination certificate at any time. To verify your personal Covid-19 certificate, it is also necessary for you to present your identity card or passport.
How it works
Scan vaccination certificate
- Visit the login page of the mobile app and press the “Scan vaccination certificate” button.
- Scan your vaccination certificate, your negative test result or the proof that you have successfully overcome a previous infection with the mobile document scanner.
- Your proof has now been saved in the “Vaccine certificate” folder. You can now access your proof directly on the login page by pressing the “Show vaccination certificate” button.
Import digital vaccination certificate
- Log in to the SecureSafe mobile app.
- Go to Files --> Private SecureSafe.
- Click on the yellow plus (+) icon and select "New Folder".
- Name the folder as follows: vaccination certificates
- Save your digital vaccination certificate in this newly created folder. The document can then be accessed directly from the login page by pressing the “Show vaccination certificate” button.
If you want to delete or exchange your vaccination certificate, go to private SecureSafe --> Vaccination Certificates and delete the corresponding document.
