Questions about the mobile apps


Questions about the mobile apps

Please note that you need iOS 12 or higher on your iPhone in order to use SecureSafe's password autofill. Also, Face ID/Touch ID must be activated in the SecureSafe app settings for the feature to work.

Activate the autofill function:

  1. From your iPhone, go to "Settings".
  2. Select "Passwords & Accounts".
  3. Then, select “Autofill Passwords”.
  4. From here, allow autofill by the SecureSafe app.

Use the autofill function for a web login:

  1. From your iPhone, open any browser of your choice.
  2. Go to the login page of the web account you want to access.
  3. Select the username or password field.
  4. The correct username-password combination automatically appears for you to select.
  5. To prevent misuse, you’re prompted to identify yourself with either TouchID or FaceID.
  6. Your username and password are copied into the correct fields and you’re ready to log in.

Use the autofill function for an app login

If you wish to use autofill to log in to an app, open it and go to the login page, then follow the same steps as for a web login.

Please note that you need iOS 12 or higher on your iPhone in order to use SecureSafe's password autofill. Also, Face ID/Touch ID must be activated in the SecureSafe app settings for the feature to work.

Activate the autofill function:

  1. From your iPhone, go to "Settings".
  2. Select "Passwords & Accounts".
  3. Then, select “Autofill Passwords”.
  4. From here, allow autofill by the SecureSafe app.

Use the autofill function for a web login:

  1. From your iPhone, open any browser of your choice.
  2. Go to the login page of the web account you want to access.
  3. Select the username or password field.
  4. The correct username-password combination automatically appears for you to select.
  5. To prevent misuse, you’re prompted to identify yourself with either TouchID or FaceID.
  6. Your username and password are copied into the correct fields and you’re ready to log in.

Use the autofill function for an app login

If you wish to use autofill to log in to an app, open it and go to the login page, then follow the same steps as for a web login.


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Password categories enables you to organize your password entries according to your needs.

Assign or create new password categories

  • Log in to your preferred SecureSafe app (web, mobile or desktop) and select your password safe.
  • Add a new password entry or edit an already existing password entry.
  • To create a new password category, select “Add category”.
  • Alternatively, you can assign an already existing category to your password.
  • Finish by hitting “Save”.

As soon as a category is no longer used, it disappears automatically.

Password categories enables you to organize your password entries according to your needs.

Assign or create new password categories

  • Log in to your preferred SecureSafe app (web, mobile or desktop) and select your password safe.
  • Add a new password entry or edit an already existing password entry.
  • To create a new password category, select “Add category”.
  • Alternatively, you can assign an already existing category to your password.
  • Finish by hitting “Save”.

As soon as a category is no longer used, it disappears automatically.


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"Login without internet connection" enables SecureSafe mobile app users to access their stored passwords without internet access. In order to use this function, you must activate it while having internet access. Please be aware that you cannot create new passwords nor edit existing ones when using "Login without internet connection".

First, make sure you have set up "Login without internet connection". Follow these steps to do so:

  1. Open the SecureSafe mobile app and log in.
  2. Choose “Settings”.
  3. Go to "Login without internet connection".
  4. Activate "Passwords available without internet connection" by swiping the slider to the right.
  5. Log out to automatically create an encrypted copy of your passwords on your smartphone.

You can now log yourself in to your safe without internet connection. Follow these steps to do so:

  1. Open the SecureSafe mobile app so that you see the login screen.
  2. Before you log in, swipe the slider “Login without internet connection” to the right.
  3. Press the “Login” button to access offline mode.

Important

  • Password safe edits (e.g. change passwords, add new passwords) can only be done in online mode.
  • The encrypted copy of your passwords is updated after each login/logout in online mode.

"Login without internet connection" enables SecureSafe mobile app users to access their stored passwords without internet access. In order to use this function, you must activate it while having internet access. Please be aware that you cannot create new passwords nor edit existing ones when using "Login without internet connection".

First, make sure you have set up "Login without internet connection". Follow these steps to do so:

  1. Open the SecureSafe mobile app and log in.
  2. Choose “Settings”.
  3. Go to "Login without internet connection".
  4. Activate "Passwords available without internet connection" by swiping the slider to the right.
  5. Log out to automatically create an encrypted copy of your passwords on your smartphone.

You can now log yourself in to your safe without internet connection. Follow these steps to do so:

  1. Open the SecureSafe mobile app so that you see the login screen.
  2. Before you log in, swipe the slider “Login without internet connection” to the right.
  3. Press the “Login” button to access offline mode.

Important

  • Password safe edits (e.g. change passwords, add new passwords) can only be done in online mode.
  • The encrypted copy of your passwords is updated after each login/logout in online mode.

Quicklink

Activate autofill for Android

  • Log in to your SecureSafe app on your Android phone.
  • Go to “Settings”.
  • Activate “Fingerprint Login”.
  • Activate “Login without internet connection”.
  • Activate “Autofill service”.

Use autofill for Android

  • Open the app, which you want to log in to.
  • Activate the username field and choose “Check within SecureSafe”.
  • You are asked to verify your identity via Fingerprint.
  • Select the saved password entry.
  • Your username and password are automatically copied into the login fields.

Disclaimer:
You must have Android 9.0 or higher to use the autofill feature. Currently the feature is supported by a limited number of apps such as the Facebook and Twitter app. Amongst browsers, it is supported by Firefox Focus only. Please be aware that it is not up to SecureSafe but to the individual app / browser providers whether they support this feature or not.

Automatische Eingabe von Login-Daten (Autofill) für Android aktivieren

  • Loggen Sie sich in Ihren SecureSafe ein.
  • Tippen Sie auf «Einstellungen».
  • Aktivieren Sie «Login mit Fingerabdruck».
  • Aktivieren Sie «Login ohne Internet-Verbindung».
  • Aktivieren Sie «Autofill-Dienst».

Automatische Eingabe von Login-Daten (Autofill) für Android nutzen

  • Öffnen Sie die App, in die Sie sich einloggen möchten.
  • Tippen Sie auf das Eingabefeld «Benutzername».
  • Es erscheint ein Dialogfeld: Wählen Sie «Im SecureSafe prüfen».
  • Sie werden nun aufgefordert, mit Ihrem Fingerabdruck zu bestätigen.
  • Wählen Sie den gespeicherten Passwort-Eintrag. Nun sollte der Benutzername und das Passwort automatisch in die Login-Felder kopiert werden.

Wichtig:
Sie müssen über Android 8.0 oder höher verfügen, um die Funktion zur automatischen Eingabe von Login-Daten (Autofill) zu nutzen. Derzeit wird die Funktion nur von einer begrenzten Anzahl von Apps wie der Facebook- und der Twitter-App unterstützt. Bei den Browsern wird sie nur von Firefox Focus unterstützt. Bitte beachten Sie, dass SecureSafe keinen Einfluss darauf hat, ob die einzelnen App-/Browser-Anbieter diese Funktion unterstützen oder nicht.


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For iPhone / iPad users:

To use Touch ID to log in to your SecureSafe account, the following criteria must be fulfilled:

  • Your device must have a Touch ID sensor (available on iPhone 5S or later models and iPad Air 2 or later models).
  • Your device must have iOS 8 or later installed.
  • The Touch ID feature must be activated to unlock the device..
  • Touch ID must be manually enabled in the Settings tab of the SecureSafe app or via the setup wizard (on first login).

For Android phone users:

To use Fingerprint Authentication to log in to your SecureSafe account, the following criteria must be fulfilled:

  • Your Android device must have a fingerprint sensor.
  • The Fingerprint Authentication login for SecureSafe is only supported by devices with Android 6.0 (Marshmallow) or later installed.
  • The Fingerprint Authentication feature must be activated to unlock the device.
  • Fingerprint Authentication must be manually enabled in the Settings tab of the SecureSafe app or via the setup wizard (on first login).

Für iPhone-/iPad-Nutzer:

Um Touch ID für die Anmeldung in Ihrem SecureSafe-Konto zu nutzen, müssen die folgenden Kriterien erfüllt sein:

  • Ihr Gerät muss mit einem Touch ID-Sensor ausgestattet sein (verfügbar bei iPhone 5S oder neueren Modellen und iPad Air 2 oder neueren Modellen).
  • Auf Ihrem Gerät muss iOS 8 oder eine neuere iOS-Version installiert sein.
  • Touch ID / Fingerprint Authentication muss für das Entsperren des Gerätes aktiviert sein.
  • Touch ID muss manuell im Tab "Einstellungen" der SecureSafe-App oder über den Setup Wizard (beim ersten Login) aktiviert werden.

Für Benutzer eines Android-Telefons:

Um Fingerprint Authentication für die Anmeldung in Ihrem SecureSafe-Konto zu nutzen, müssen die folgenden Kriterien erfüllt sein:

  • Ihr Android-Gerät muss mit einem Fingerabdruck-Sensor ausgestattet sein.
  • Das SecureSafe-Login über Fingerprint Authentication wird nur von Geräten unterstützt, auf denen Android 6.0 (Marshmallow) oder eine neuere Version installiert ist.
  • Fingerprint Authentication muss für das Entsperren des Gerätes aktiviert sein.
  • Fingerprint Authentication muss manuell im Tab "Einstellungen" der SecureSafe-App oder über den Setup Wizard (beim ersten Login) aktiviert werden.

Quicklink

The Files app can now also be used to edit your SecureSafe documents on your iPhone, iPad or iPod touch and save them directly in your SecureSafe. To do so, make the following settings on your Apple device:

Step 1: Connect SecureSafe to the Files app

  1. Open the Files app.
  2. Tap on "Browse".
  3. Tap on "More" in the top right.
  4. Tap on "Edit".
  5. Activate SecureSafe and tap on "Done".

Step 2: Open SecureSafe via the Files app

  1. Log in to the SecureSafe app.
  2. Open the Files app.
  3. Tap on "Browse".
  4. Select SecureSafe and open the desired file.

You also have the option of saving new documents from apps such as Word, PowerPoint or Excel directly in your SecureSafe. In these apps, it is also possible to access and edit files in SecureSafe.

The Files app can now also be used to edit your SecureSafe documents on your iPhone, iPad or iPod touch and save them directly in your SecureSafe. To do so, make the following settings on your Apple device:

Step 1: Connect SecureSafe to the Files app

  1. Open the Files app.
  2. Tap on "Browse".
  3. Tap on "More" in the top right.
  4. Tap on "Edit".
  5. Activate SecureSafe and tap on "Done".

Step 2: Open SecureSafe via the Files app

  1. Log in to the SecureSafe app.
  2. Open the Files app.
  3. Tap on "Browse".
  4. Select SecureSafe and open the desired file.

You also have the option of saving new documents from apps such as Word, PowerPoint or Excel directly in your SecureSafe. In these apps, it is also possible to access and edit files in SecureSafe.


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The feature has been designed with privacy and security in mind so that our users are able to access proof of their Covid-19 vaccination and present a vaccination certificate at any time. To verify your personal Covid-19 certificate, it is also necessary for you to present your identity card or passport.

How it works

Scan vaccination certificate

  1. Visit the login page of the mobile app and press the “Scan vaccination certificate” button.
  2. Scan your vaccination certificate, your negative test result or the proof that you have successfully overcome a previous infection with the mobile document scanner.
  3. Your proof has now been saved in the “Vaccine certificate” folder. You can now access your proof directly on the login page by pressing the “Show vaccination certificate” button.

Import digital vaccination certificate

  1. Log in to the SecureSafe mobile app.
  2. Go to Files --> Private SecureSafe.
  3. Click on the yellow plus (+) icon and select "New Folder".
  4. Name the folder as follows: vaccination certificates
  5. Save your digital vaccination certificate in this newly created folder. The document can then be accessed directly from the login page by pressing the “Show vaccination certificate” button.

If you would like to delete or replace your vaccination certificate, go to “Private safe --> vaccination certificates”, and delete the respective document.

Learn more

The feature has been designed with privacy and security in mind so that our users are able to access proof of their Covid-19 vaccination and present a vaccination certificate at any time. To verify your personal Covid-19 certificate, it is also necessary for you to present your identity card or passport.

How it works

Scan vaccination certificate

  1. Visit the login page of the mobile app and press the “Scan vaccination certificate” button.
  2. Scan your vaccination certificate, your negative test result or the proof that you have successfully overcome a previous infection with the mobile document scanner.
  3. Your proof has now been saved in the “Vaccine certificate” folder. You can now access your proof directly on the login page by pressing the “Show vaccination certificate” button.

Import digital vaccination certificate

  1. Log in to the SecureSafe mobile app.
  2. Go to Files --> Private SecureSafe.
  3. Click on the yellow plus (+) icon and select "New Folder".
  4. Name the folder as follows: vaccination certificates
  5. Save your digital vaccination certificate in this newly created folder. The document can then be accessed directly from the login page by pressing the “Show vaccination certificate” button.

If you want to delete or exchange your vaccination certificate, go to private SecureSafe --> Vaccination Certificates and delete the corresponding document.


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