FAQ

How can I renew my account?

Questions about Login and Account Management

Please note, that you currently cannot renew your SecureSafe account from our Android/iOS apps. If you would like to renew your private SecureSafe account, follow these steps:

  • Log in to your SecureSafe from your PC/Mac using your preferred browser.
  • Click on "My Account" in the upper right corner of your screen.
  • Select the tab "Upgrade/Renew".
  • A dialog will appear. Choose the desired account type and subscription length for your account renewal from here.
  • Enter voucher code (if available).
  • Click on the "Go to Payment" button and you will be guided to the payment system.