FAQ


How can I upgrade / renew my SecureSafe subscription?


General questions

If you would like to upgrade or renew your SecureSafe subscription, follow these steps:

  • Log in to your SecureSafe account using your preferred browser.
  • Click your username in the upper right-hand corner of your screen.
  • Choose “Upgrade / renew subscription” in the drop-down menu.
  • An overview of available upgrade / renew options appears. If you have a voucher code, enter it in the upper left hand-side corner.
  • Choose the relevant account type and subscription length for your upgrade / renewal.
  • Choose between "Pay with credit card" and “Pay with PayPal” and you will be guided to the payment system.

If you would like to upgrade or renew your SecureSafe subscription, follow these steps:

  • Log in to your SecureSafe account using your preferred browser.
  • Click your username in the upper right-hand corner of your screen.
  • Choose “Upgrade / renew subscription” in the drop-down menu.
  • An overview of available upgrade / renew options appears. If you have a voucher code, enter it in the upper left hand-side corner.
  • Choose the relevant account type and subscription length for your upgrade / renewal.
  • Choose between "Pay with credit card" and “Pay with PayPal” and you will be guided to the payment system.
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