FAQ

How can I use SecureSend to send files from my SecureSafe account?

General questions

SecureSend is a feature that allows you to securely send files to any recipient directly from your SecureSafe account. To use it, simply follow these steps:

In the web interface:

  1. Log in to your SecureSafe here.
  2. Choose any file, right click it and choose “Send” in the menu that appears.
  3. A new window appears. Fill out the needed information such as recipients email address.
  4. If you have a paid account, choose whether you want to protect your file with an additional security code and restrict the time it will be available for download.
  5. Click “Send file” to complete the transmission.

From an iOS / Android device:

  1. Log in to your SecureSafe from your iOS / Android device.
  2. Select the file you want to send in your SecureSafe (maximum 1 file at a time).
  3. Press the three yellow dots to the right of the file.
  4. Now choose "Send securely" in the menu selection that appears.
  5. Fill out the information form with recipient's email address, message etc.
  6. Press "Send securely" to start transmitting the file.