FAQ


How much time do the beneficiaries have to download the data?


General questions

Once the blocking period has expired, the assigned files and passwords are made available to the respective beneficiaries as downloads. Beneficiaries now have 90 days to download them. After this period the account will be permanently blocked.

What if the subscription has expired?

If a SecureSafe subscription has expired, the inheritance process cannot be triggered for that account. To trigger the inheritance process for an expired subscription, please contact Turn on Javascript!.

Once the blocking period has expired, the assigned files and passwords are made available to the respective beneficiaries as downloads. Beneficiaries now have 90 days to download them. After this period the account will be permanently blocked.

What if the subscription has expired?

If a SecureSafe subscription has expired, the inheritance process cannot be triggered for that account. To trigger the inheritance process for an expired subscription, please contact Turn on Javascript!.

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